Payment Policy
Accepted Payment Methods
Vivian Vogue currently accepts PayPal and Venmo as the primary method of payment. All purchases made through our online store must be completed via PayPal at checkout, ensuring a smooth and reliable payment process for our customers.
Currency for Transactions
All transactions conducted on our website are processed in USD (United States Dollars). If you choose to pay in another currency, please note that your financial institution or payment provider may apply exchange rates or additional transaction fees that are beyond our control.
Secure Payment
We prioritize your safety and take every precaution to protect your personal information. All transactions are safeguarded by SSL encryption technology, which ensures that your payment details remain secure throughout the checkout process.
Shipping Policy Overview
All orders are shipped with free delivery across the United States. Orders placed before 17:00 PM (GMT-5) from Monday to Friday are processed within 1–2 business days and delivered within an estimated 4–11 business days. For more details, please review our full Shipping Policy.
Return & Refund Policy Overview
We offer a 45-day return and exchange window for both defective and non-defective items, provided products are returned in new condition. Refunds are issued in USD to the original payment method within 20 days after the return is processed. To learn more, please visit our complete Return & Refund Policy.
Privacy Policy Overview
Vivian Vogue is committed to safeguarding your privacy. Personal and payment information collected during the checkout process is used solely for order fulfillment and customer service. Data is stored securely and never shared without consent. You can read our full Privacy Policy for additional details.
Google Merchant Center Compliance
Vivian Vogue strictly adheres to Google Merchant Center policies. All billing, checkout, and payment information provided on our website is transparent, accurate, and fully compliant with Google’s requirements, ensuring a trustworthy and seamless shopping experience.
Need Help?
If you have any questions regarding payments, refunds, or shipping, our customer service team is here to assist you. Please reach out to us using the contact information below:
Store Name: Vivian Vogue
Email: info@vivianvogue.com
Address: 888 Biscayne Blvd #505, Miami, FL 33132, United States
Operating Hours: Monday – Friday, 8:00 AM – 5:00 PM (GMT-5)
Contact Us: Contact Page
We strive to respond within 48 business hours.